Frequently Asked Questions

We accept various payment methods including:

• Credit/Debit Cards (Visa, MasterCard, ZimSwitch)
• Bank Transfers
• Cash on Delivery (for local orders)
• Mobile Money (EcoCash, OneMoney)

Shipping times vary depending on your location:

• Harare: Same day or next business day
• Other Major Cities: 2-3 business days
• Rural Areas: 3-5 business days

Expedited shipping options are available at checkout.

We offer a 30-day return policy for most items:

• Items must be unused and in original packaging
• A restocking fee may apply for certain items
• Special order items may not be returnable

Please contact our customer service to initiate a return.

Yes, we offer professional installation services at all our locations. Our certified technicians can install most parts we sell. Installation fees vary depending on the complexity of the job. Please contact your nearest branch for specific pricing and to schedule an appointment.

Absolutely! Our extensive network of suppliers allows us to source nearly any truck or trailer part you need. If you can't find what you're looking for on our website, please contact our parts specialists at +263 784511468 or visit any of our locations.

Yes, we offer volume discounts for fleet operators and commercial customers. Discounts are based on order quantity and may vary by product. Please contact our sales team at salesfleetpride@gmail.com to discuss your specific needs and receive a customized quote.

All our locations operate during the following hours:

• Monday-Friday: 7:00 AM - 7:00 PM
• Saturday: 8:00 AM - 4:00 PM
• Sunday: Closed

Emergency parts requests outside business hours can be arranged by calling +263 784511468.