Privacy Policy

Privacy Policy Overview

At Fleetpride, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact details (email, phone, address)
• Account information (username, password)
• Payment information (processed securely through third-party payment processors)
• Shipping and billing addresses
• Order history and preferences

Automatically Collected Information

We may also collect information automatically when you visit our website:

• IP address and browser type
• Device information (operating system, screen resolution)
• Pages visited and time spent on each page
• Referring website
• Clickstream data

How We Use Your Information

We use the information we collect for various purposes, including:

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• Processing and fulfilling your orders
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• Communicating with you about your orders
• Providing customer support
• Improving our website and services
• Sending promotional emails (with your consent)
• Preventing fraud and ensuring security
• Complying with legal obligations

Data Security

• SSL encryption for all data transmissions
• Secure payment processing through trusted third parties
• Regular security audits and updates
• Restricted access to personal data
• Secure data storage practices

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website (payment processors, shipping companies)
• When required by law or to protect our rights
• With your consent for specific purposes
• In connection with a business transfer (merger, acquisition)

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Personalize content and advertisements
• Improve website performance

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal data

To exercise these rights, please contact us at privacy@fleetpride.co.zw

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@fleetpride.co.zw

Phone: +263 123 456 789

Address: 123 Industrial Area, Harare, Zimbabwe

We will respond to your inquiry within 5 business days.